
This quiz assesses learners’ understanding of Windows operating systems, software installation, system tools, and troubleshooting techniques.
Total Marks: 150
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Question 1 of 16
1. Question
What does an operating system do?
a) Deletes files
b) Manages hardware and software
c) Only runs games
d) Connects internetCorrectIncorrect -
Question 2 of 16
2. Question
Which is a Windows feature?
a) Finder
b) Control Panel
c) Terminal only
d) BIOSCorrectIncorrect -
Question 3 of 16
3. Question
File Explorer is used to:
a) Browse internet
b) Manage files and folders
c) Install drivers
d) Run updatesCorrectIncorrect -
Question 4 of 16
4. Question
What is a driver?
a) Hardware
b) Software that controls hardware
c) Antivirus
d) AppCorrectIncorrect -
Question 5 of 16
5. Question
Safe Mode is used for:
a) Gaming
b) Troubleshooting
c) Printing
d) NetworkingCorrectIncorrect -
Question 6 of 16
6. Question
What is the purpose of Windows Update?
a) To delete files
b) To improve system performance and security
c) To install games only
d) To shut down the PCCorrectIncorrect -
Question 7 of 16
7. Question
Define operating system.
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 8 of 16
8. Question
List 4 Windows OS features.
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 9 of 16
9. Question
What is Task Manager used for?
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 10 of 16
10. Question
Explain software installation.
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 11 of 16
11. Question
What is disk cleanup?
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
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Question 12 of 16
12. Question
A user cannot install software on their PC.
Questions:
- Identify 2 possible causes
- Explain troubleshooting steps
- Suggest a solution
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
Question 13 of 16
13. Question
Explain the Windows troubleshooting process
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Question 14 of 16
14. Question
Discuss role of drivers.
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Question 15 of 16
15. Question
Explain importance of system updates.
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
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Question 16 of 16
16. Question
Describe how to install and uninstall software.
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -